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At Intravici we understand the importance of supporting our clients throughout the subscription period when using our applications. We appreciate that each client’s needs may vary depending on the IT infrastructure, the size of business and the level of computer experience in your work force. |
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We want our clients to receive the maximum benefit from using our applications and subject to your requirements we are able to provide the following: |
- Advice on suitable environments for hosting our applications on your server.
- Using our full hosting management
service
- User support through help modules in
our applications
- Live monitoring of applications
through error messages to our technical
team
- Issue manager for suggestions and
reporting of application issues
- Back up service and management of
applications
- 1 to 1 software training
- Group Training and Train the Trainer
workshops (software wise)
- Bespoke development of modules
- Account set up and management
throughout the subscription period
- Telephone Technical Support
- Full auditing service
- Added Value Consulting Service
- Regular meetings face to face to
review issues and highlight areas of
improvement
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